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Language Interpreter cum Customer Service Specialist

Vacancy Details
Company Name
GP Outsourcing Asia
Job Title
Language Interpreter cum Customer Service Specialist
Job Group
General
Position Level
Junior Executive
Qualification
SPM
Job Description
About us:

GP Asia, a MSC status company, offers a complete range of customer service support to our clients since 2009. We provide shared resources help line to our clients to allow them to focus on their core businesses. Over the recent years, GP Asia has grown rapidly to support domestic and international clients in providing 24 x 7 customer care lines, with over 150 interpreters happily working with us.

In GP Asia, we believe in hiring people from diverse backgrounds and cultures will increase employee morale, instill desires to be more effective and improve company’s productivity. GP Asia promotes workplace diversity by welcoming and employing talented individuals with a wide range of characteristics such as age, gender, race, nationality, education, and other attributes.

To attract the best talent, GP Asia also offers attractive salary packages, work from home solution and personal development benefits. We are currently welcoming all individuals who are highly proficient in various languages and are interested to grow their careers, to join us as remote-working interpreters.

The main task of the interpreter is handling professional calls (e.g insurance, legal, utilities, etc.) on-demand and rendering the conversation's meaning for both English and Cantonese, Mandarin, Arabic, Khmer, Karen, Sorani OR Laotian delegates. This role involves complex and technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.

(COMPULSORY) Please fill up this Google form if you are interested
https://forms.gle/p81w5YoBjPbZgKcq8

Video for Reference: https://youtu.be/GN3_GJTbTmE


Benefits:
✅ Substantial Income up to RM9,600
✅ Working from Home (Based in Malaysia)
✅ Headset & electronic writing pad would be provided (WFH set ups)
✅ EPF, SOCSO, Medical and Annual Leave
✅ Incentives based Performance

Why work for us?

- One month paid online training program to prepare you for the position
- Fully paid holiday trip for top performers (option for cash equivalent)
- Noticeable career advancement: Executive > senior > team leader > centre manager/ recruitment consultant (within 5 years)
- Access to fun company events including team dinners & company trips
- Commitment by company for punctual pay-roll
- Performance based incentives
Position Requirements
Requirements:

- Able to work at night shift (Working hours according to Pacific Time Zone)
- Residents of Malaysia (local & foreigners)
- Willing to work on weekends and public holidays (Rotational shift basis)
Tasks
Responsibilities:

- Convey proper and accurate meaning from the source with proper clarity, tone, syntax and grammar for both English and Cantonese, Mandarin, Arabic, Khmer, Karen, Sorani OR Laotian.
- Interpret with the highest degree of accuracy and completeness in consecutive, simultaneous and sight translation modes.
Salary Range
RM4800 - RM9600
Deadline
30/09/2022
Interested Applicants can apply to
https://forms.gle/ihwGPsXpViDp6A9b6

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