Customer Service Executive

Vacancy Details

Company Name

Materials Technology Education Sdn Bhd

Job Title

Job Group

Full Time

Position Level

Junior Executive

Qualification

Bachelor's Degree

Job Description

1. Handling customer inquiries. 2. Maintaining customer records and updating information in CRM systems 3. Collecting customer feedback and resolving customer complaints

Position Requirements

1. Bachelor's Degree in Business Administration/Communication/Marketing/Engineering or equivalent.
2. Good communication skills
3. Creative and proactive
4. Can start immediately

Tasks

1. Handling customer inquiries. 2. Assisting clients with scheduling and coordinating the training sessions. 3. Maintaining customer records and updating information in CRM systems 4. Follow up with customers, ensuring that customer requests are attended accordingly. 5. Collecting customer feedback and resolving customer complaints. 6. Preparing reports and analyzing customer service data to improve processes.

Salary Range

RM2,300.00 - RM3,000.00

Deadline

31/12/2024

Interested Applicants can apply to

asyuraa@mte.com.my and karen@mte.com.my

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