Curtin Employer Portal

Softinn Solutions Sdn Bhd

Digital Marketing & Customer Engagement Executive (B2C)

Full Time

Fresh / Entry Level

Diploma

Job Overview

Working at Softinn as a Digital Marketing and Customer Engagement Executive (B2C) means you will work on B2C marketing. You implement marketing campaigns to get more bookings for the hotel merchants and handle booking inquiries via phone (e.g., booking modifications, booking cancellations, etc.).

Job Requirements:

1. Has experience in marketing and customer service.
2. Passionate about B2C digital marketing.
3. Strong communication and interpersonal skills for handling guest inquiries and hotel collaboration.
4. Has copywriting skills to create engaging social media posts and blog posts.
5. Proficient in Canva for marketing material creation.

Job Responsibility:

1. Increase hotel merchant bookings and drive brand (LetsGoHoliday.my) awareness.
2. Collaborate with hotel merchants to create attractive promotions and discounts.
3. Create engaging content to showcase travel destinations and hotel offerings across social media and other platforms.
4. Distribute hotel promotions through our platform and marketing channels to maximize reach.
5. Run and analyze advertisement campaigns to generate bookings.
6. Handle booking inquiries professionally via phone to assist with booking modifications.

RM 2,350 to RM 3,000 (with performance incentives and commission)

31/12/2025

Kindly apply directly to our official website : https://page.mysoftinn.com/job-openings/digital-marketing-executive-b2c