Internship - IT System & Support Engineer

Vacancy Details

Company Name

Softinn Solutions Sdn Bhd

Job Title

Job Group

Internship

Position Level

Internship

Qualification

Diploma

Job Description

Our internship for IT System & Support Engineer is meant for those who have good knowledge of mathematical analysis, computer science, and engineering. It is meant for you if you would like to pursue an IT System Support Engineer as a career.

This position is suitable for students who are studying computer science.

Position Requirements

Job Requirements:

1. Currently pursuing a Diploma or Bachelor's in Information Technology or a related technical field.
2. Good understanding of cloud-based software products and strong logical thinking.
3. Reasonable foundation in algorithms and analytical skills.
4. Proficient in English, written and spoken.
5. Ability to communicate clearly with team members.
6. The minimum internship duration is 3 months, preferably more than 4 months.

Tasks

Job Responsibility:

1. Provide technical assistance to clients for products & services offered by Softinn.
2. Provide guidance to clients for products & services offered by Softinn.
3. Troubleshoot errors related to Softinn's system. Work with the product team and the customers in solving bugs.
4. Answer and reply to clients on technical-related issues via email, WhatsApp, live chat, and phone call.
5. Assist in system setup and configuration for a new or potential client.
6. Assist in UAT (user-acceptance testing) before a new product release.

Salary Range

RM 500

Deadline

31/12/2025

Interested Applicants can apply to

Kindly apply directly to our official website: https://page.mysoftinn.com/job-openings/internship-for-it-system-support-engineer

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