1. Support marketing campaign planning and execution. 2. Write copy for social media posts, promotional emails, and other marketing collateral. 3. Assist in the creation of written, video, and image content for marketing channels. 4. To ensure customer satisfaction by providing excellent Customer Services. 5. Follow communication procedures, guidelines, and policies company 6. Be an effective change manager with the ability to lead the team through by displaying motivating and encouraging behaviours 7. Coordinate and resolve feedback, escalations with other departments to ensure operational efficiencies 8. Create reports to update the management on the team's progress and results 9. Any other assignments and projects as assigned by the Manager
- Support marketing campaign planning and execution - Create copy for social media, promotional emails, and marketing materials - Assist in creating written, video, and visual content - Provide excellent customer service and handle customer enquiries - Coordinate feedback and escalations with relevant departments - Prepare reports on team progress and results - Assist with assigned projects and other ad-hoc tasks
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