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HARDWARE SUPPORT MAINTENANCE ASSISTANT

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Information & Communication Technology

Professional, Full Time (Contract)

Location: Miri, Sarawak

This position is responsible to perform installation, preventive maintenance, troubleshoot and configuration of computer related hardware and software. The incumbent is expected to provide high quality, efficient, proactive and reactive technical maintenance support services as an extension of the helpdesk.

Key responsibilities:

• Perform installation, preventive maintenance, troubleshoot and configuration of computer related hardware and software.
• Provide high quality, efficient, proactive and reactive technical maintenance support services as an extension of the helpdesk.
• Work with supplier to handle repair & maintenance of hardware devices.
• Record all changes (i.e. on lamp/toner/camera), implementations and support in a ticket.
• Communicate with users about the maintenance, change and outage plan.
• Communicate effectively with all parties before and during and on completion of any work with the status so that all parties are aware of the work progress.

Required qualification:

• A professional Certificate, Diploma in Computer Engineering (Communication/ Telecommunication, Computer Science, IT) or equivalent.

Selection Criteria:

• At least one (1) year of relevant work experience.  Direct experience in system hardware support and helpdesk system operations are an added advantage.
• Demonstrated a positive attitude and skills in providing a high quality customer service.
• Proven experience/Knowledge in system and network troubleshooting and windows.
• Demonstrated ability to plan, organise and manage competing priorities to meet deadlines.
• Demonstrated ability to work effectively; both independently and in a team environment.

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Closing Date: 28th February 2023

Interested applicants are invited to submit a latest resume which includes addressing the selection criteria, a covering letter, names and contact details of at least two referees and certified copies of your academic credentials.

How to apply:

Please address your applications to:

Staffing Management Section,
Human Resource Department,
Curtin University Malaysia,
CDT 250, 98009 Miri, Sarawak, Malaysia

To submit an application, please click on the Apply Now button.

Alternatively, you may email your applications to:  hr.recruit.pro@curtin.edu.my

Only shortlisted candidates will be notified.


Disclaimer:
Curtin (Malaysia) Sdn Bhd reserves the right at its discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time.