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CAREER AND ALUMNI SERVICES OFFICER

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Corporate Affairs

Professional, Full Time (Contract)

Location: Miri, Sarawak

Salary range: RM36,000 – RM44,000 per annum

Your new role

 The Career and Alumni Officer will support the goals and activities of Career & Alumni Services, in the following areas:

• Educating and empowering students to develop, implement, and continuously evaluate their academic and career goals.
• Facilitating students’ transition to employees.
• Maximising opportunities for students to develop connections with potential employers.
• Providing career development and networking opportunities for students and alumni.
• Helping students and alumni develop soft skills and strengthen their self-marketing tools.
• Managing career and alumni related surveys and data collection to fulfill strategic or legislative requirements.
• Communicating information to students and alumni through printed and electronic mediums.
• Enhancing and sustaining alumni connections and engagement with the university.

Key Responsibilities

Leadership

• Provide advice on Career & Alumni Services procedures, systems, priorities and initiatives/programs;
• Act as consultant in the provision of high level advice in relation to career management and graduate recruitment to students, the University community and external bodies (i.e. employers and alumni group);
• Innovate, create and manage new opportunities – links and partnership with industry/employers, programme and activities that will contribute to the growth of Career & Alumni Services;
• Work with Manager to develop short- and long-term growth plans for Career & Alumni Services, developing strategic as well as operational priorities; and
• Work with relevant areas of the University in the administration of surveys and analyses of gathered data.

Operational

• Provide individual guidance to students on career management issues such as self-assessment, researching career options and pathways, course and career planning, the recruitment process, employment and job prospects, career decision making and coping with career and life changes;
• Develop career development and employment direction programs, workshops and seminars according to strategic goals and client needs;
• Promote Career & Alumni Services to ensure staff, students and alumni seek out and utilise its services on an ongoing basis;
• Produce high quality, innovative, generic and discipline specific materials, information and web content with relevant information for students and alumni; 
• Refer clients to appropriate internal and external organisations, agencies or professionals;
• Create and manage programmes/initiatives to facilitate transition of graduates into engaged alumni; and
• Manage career administrative issues, administration of surveys and analyses of data.

Administrative

• Set priorities and work standards for self monitoring of workflows for a broad range of activities to achieve effective work outcomes and meet critical deadlines;
• Use databases (e.g. the University’s student administration system),  the eJob portal and other office software to undertake a range of tasks, including maintaining and analysing data, generating career materials, reports and correspondence;
• Develop marketing and publicity plans and resources to support the profiling of career development and employment activities across the University and to employers; and
• Manage all other related administrative requirements.

 Communication

• Communicate effectively with students and alumni to disseminate career planning, employment preparation, career management information and the provision of  advice and feedback;
• Liaise with external stakeholders to represent Curtin Malaysia; to facilitate currency of information on industry standards and requirements, and to ensure that the provision of advice and information by Career & Alumni Services is informed and appropriate;
• Network with employers through employer visits and discussions to build good working relationships and generate and secure more opportunities for job/internship placements and increase on-campus recruitments and engagements; and
• Collaborate with Deans, teaching staff, employers and alumni in identifying the skills and attributes needed by graduates from each program to make them competitive in the job market.

 Quality Assurance

• Regularly monitor and improve the student needs and satisfaction in order to improve client services and to ensure services provided meet expectations and requirements;
• Develop, maintain and apply a depth or breadth of expertise, as appropriate, in relation to career management, including applying complex information and theory in relation to career management; and
• Undertake on an ongoing basis environmental scanning for currency of information.

About you

To be successful in this role, you will have:

• A degree in Business Administration or Business Management, Human Resource Management, Public Relations or any related qualification.
• Experience in information management or guidance work, preferably in an education environment. Marketing, administrative or research experience is also relevant.
• Sound knowledge and understanding of current employment trends, essential career skills, market trends, and other related developments.
• Good working knowledge of online and automated management systems.
• Good IT skills, including knowledge of web applications and use of social media tools.
• High level of competency in Microsoft Office applications.
• Good organisational and time management skills.
• Good problem-solving analytical skills.
• Good customer service skills, dealing effectively with people using tact, courtesy and patience.
• Excellent oral communication, to respond effectively to a range of enquiries.
• Effective writing skills, for communicating information in a variety of different mediums and to a range of audiences.
• Ability to think creatively to produce new ideas and concepts, and flexibility, adaptability and ability to learn quickly, while delivering quality work within tight deadlines.
• Ability to create, plan and organise medium to large scale events.
• Demonstrated ability to establish effective/strategic relationships and represent and promote the university to industry partners, government and professional bodies.
• Ability to work effectively with minimum supervision and work within in a dynamic team environment with overlapping roles and shared goals.
• Good command of the English language, both spoken and written.

Closing Date: Open until filled

Interested applicants are invited to submit a latest resume which includes addressing the selection criteria, a covering letter, names and contact details of at least two referees and certified copies of your academic credentials.

How to apply:

Please address your applications to:

Staffing Management Section,
Human Resource Department,
Curtin University Malaysia,
CDT 250, 98009 Miri, Sarawak, Malaysia

To submit an application, please click on the Apply Now button.

Alternatively, you may email your applications to:  hr.recruit.pro@curtin.edu.my

Only shortlisted candidates will be notified.


Disclaimer:
Curtin (Malaysia) Sdn Bhd reserves the right at its discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time.